www.raiLNG.com is an internet domain owned by the business entity Renfe Operadora, domiciled in:

  • ADRESS: Avda. Pío XII, 110. 28036, Madrid.
  • C.I.F. Q-2801659J.
  • FAX: 91 300 73 36.
  • CONTACT: For any doubt, complaint or suggestion please contact us through our Customer Service area. http://www.renfe.com/empresa/atencion_cliente/index.html


Renfe offers access to the www.raiLNG.com website under the following conditions:

• Access to the www.raiLNG.com website confers the condition of User on the person who does so, which implies full and unreserved acceptance of each and every one of these conditions of use.

• The website provides a range of free of charge information. However, Renfe reserves the right to condition the access to certain services upon request and/or prior registration.

• Renfe guarantees that all contents and services offered on its website respect the principle of the dignity of the person, the principle of non-discrimination on grounds of race, sex, religion, opinion, nationality, disability or any other personal or social circumstance, as well as the principle of protection of youth and children.

Likewise, the User undertakes to make good use of services and contents of www.raiLNG.com, which may never be used for illicit activities.


Renfe is owner of the intellectual property rights of the website, as well as of all elements contained therein (by way of example: images, sound, audio, video, texts, logos, models, reports, opinions, structure and design, etc.), and it is the exclusive owner of the rights to exploit these.

By virtue of the provisions of the current Intellectual Property Law, the reproduction, total or partial distribution of the contents of this website in any medium and by any technical means, without citing its origin, and without the prior authorisation of Renfe, is expressly prohibited.

The user must refrain from deleting, altering, evading or manipulating any protection or security system installed on the website.


The purpose of the contents of this website is to inform and make known the activities, opinions, products and services of the RaILNG project.

Renfe reserves the right to update, modify or eliminate the information contained in the web, and the configuration or presentation of this, at any time, without prior notice, and without assuming any responsibility for it.


Access to and use of the Renfe website shall be under the sole and exclusive responsibility of the User.

Renfe does not guarantee, nor is it responsible for damages of any nature that are due to the following circumstances:

Lack of continuity in the operation of www.raiLNG.com, as well as its incorrect operation.

Existence of viruses or programs in the User’s computer or due to the presence of viruses in the services provided by third parties.

Renfe assumes no responsibility for the information contained in third parties websites that can be accessed via links or search engines from this website.

Renfe is not responsible for damages of any nature that may be caused by the use of tools and information contained on the website, and the user who accesses or uses them is solely responsible for such damages.

Renfe reserves the right to deny or withdraw access without prior notice to those users who fail to comply with this legal notice, and will pursue any improper use of its website through all civil and criminal actions that may correspond in law.


In accordance with the provisions of current legislation on the Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by Renfe, Avda. Pío XII, 110. 28036, Madrid, in order to answer your queries. In compliance with current legislation, Renfe informs that data will be kept for the period strictly necessary to comply with the precepts mentioned above.

Unless you tell us otherwise, we understand that your data have not been modified, that you agree to notify us of any changes and that we have your consent to use them for the above purposes.

Renfe informs that it will proceed to treat the data in a licit, loyal, transparent, adequate, pertinent, limited, exact and updated manner. That is why Renfe undertakes to adopt all reasonable measures so that these are deleted or rectified without delay when they are inaccurate.

In accordance with your rights under current data protection legislation, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the postal address indicated above or to the e-mail dpd@renfe.es.

We inform you that you can revoke at any time the consent given to the receipt of commercial communications by sending an e-mail to the email address: dpd@renfe.es.

The competent Control Authority may be contacted for any complaint it deems appropriate.

The sending of these data implies the acceptance of this clause.


These conditions of use shall be governed by the provisions of Spanish law.

In the event of any discrepancy or controversy arising from the interpretation or application of these conditions of use, Renfe and the User, expressly waiving any other jurisdiction that may correspond to them, shall submit to jurisdiction of the Courts and Tribunals of Madrid (Spain).


Renfe reserves the right to modify this legal notice; in this case, it will announce the changes on this page.

© 2018 Renfe. Reproduction in whole or in part is prohibited. All rights reserved.